Thursday, November 19, 2009

Good-Bye to Kinko's

Today I officially closed the FedEx Kinko’s chapter of my life with a good-bye note and plate of chocolate chip cookies to my coworkers.
I began working at Kinko’s in October 2005. As a recent college grad, I had landed an internship at Living History Farms for the summer. When my internship ended, there was a position open for me to continue on as a floater. However, as summer turned to fall, and the last day of season drew closer, so too did my guarantee of full time work at the museum. My winter hours at LHF would depend completely on the number of individuals who decided to book a historic dinner or bring their students out to participate in one of our education programs.

A part time job would be necessary to supplement my LHF income and guarantee the bills, and the student loans, would still be paid. I started at FedEx Kinko’s in October. That winter, if I wasn’t at LHF, I was at Kinko’s filling paper, helping customers run double-sided copies, taking orders, and learning how to run the auxiliary equipment.

When the season began again on May 1, 2006, I returned to LHF full time and only worked two nights a week at Kinko’s in order to keep my job for the following winter. For the next two years, I expanded my hours at Kinko’s during LHF’s winter season, and then scaled back when I could work fulltime at LHF.

However, as my job responsibilities increased at LHF, I found the two evenings a week at Kinko’s to be just a little too much for my packed schedule. My manager was gracious enough to let me take a leave of absence from June until November. He then allowed me to begin my leave of absence in April for this past season. I was to have returned this month, and I had every intention of doing so, but last Thursday, I called my manager and officially terminated my employment.

Last week I was hired to be the Lead Town Interpreter- 1875 Walnut Hill Shops at Living History Farms. It is a promotion of sorts, although I will continue doing much of what I’ve already been doing over this last year: making schedules, planning trainings, supervising the professional sites. Some of my new responsibilities include advising and being a resource to the supervisors of the General Store and Drug Store. The most significant difference is that now instead of being hourly and full-time seasonally, I am salaried and full-time year round!

Ever since I started working at Kinko’s I wanted to be in a position to just have one job, but now that I can have just one job, I feel a bit sad and not as excited as I thought I would be. In some ways, I feel that I am losing a bit of my identity. I had carved out my place at Kinko’s, built relationships with my co-workers there and had regular customers that I enjoyed chatting with. Now, in order for me to move forward in my new role at LHF, I have to say good-bye to that part of me.

So, first, what I won’t miss one iota about Kinko’s:
  • Enforcing copyright law, particularly for family photos at Christmas and Senior photos in April.
  • The long lines of impatient customers who are upset that it is taking so long to pick-up their order or place their order.
  • Apoligzing profusely to an irritated customer that their job wasn’t done correctly even though I had absolutely nothing to do with their order.
  • Throwing away old family photographs that were left on the copier because they had been held in lost and found for the prescribed amount of time.
  • Wearing my uniform of navy pants that never fit quite right, a belt that was too big and a black and purple shirt. (They are getting new uniforms soon, so I don’t have to turn in my current ones. I suppose I can always put them on again if I do end up missing them!)
But then there are things I will defiantly miss:
  • Chatting with Dianna and Heather during slow periods by our register near the doors. Dianna always had something interesting happening with one of her kids or grandkids, and Heather was always thinking about something interesting or wondering about some topic we could discuss.
  • Seeing some of our regulars: the elderly lady who made color copies of her watercolors of flowers and gardens, the woman who copied all the brochures for these group tours, the gal from Earl May Gardens and Nursery down the street, the guy who tried to get Heather and I to caucus for Ron Paul during the 2008 election and kept informing us of the latest conspiracy for the US to become one country with Mexico and Canada.
  • Knowing about concerts, conventions, restaurant openings, etc. in the Des Moines area simply because I helped the customer run their job.
  • The quiet activity of getting the store ready in the morning: filling copiers, straightening paper, dusting, cleaning glass, etc. I could usually just think about my day and all the things I wanted and needed to do – usually at LHF!
  • My discount (I didn’t copy things that often, but when I did, it was nice to have!)
Kinko’s was a great place to work. I have no doubt that it was God’s provision for me during the time I needed it, but now He has provided a new job and with it, a new challenge, for me. It’s time now for me to drop the title of Kinko’s employee and dive headfirst into my new role at LHF!

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